After an impact, prioritize the rider’s immediate needs and take the helmet out of service pending the manufacturer’s instructions. Appearance alone is not a reliable clearance decision.
Record the event
When it is practical, note whether the helmet was being worn, what it struck and any visible damage. Photograph the label and affected areas for the manufacturer or insurer. Keep the account factual rather than trying to estimate the impact energy.
Follow manufacturer guidance
Shoei USA lists an impact as a reason for replacement and describes an inspection service for US residents. Other manufacturers and markets have their own processes. Contact the appropriate support channel with the model and event details.
Avoid improvised assessment
Do not cut apart the liner, patch a crack or test the helmet by striking it again. Such actions cannot establish safe reuse and may interfere with a formal assessment. Keep the helmet available if the manufacturer or insurer requests it.
Arrange the next steps
Use suitable replacement equipment for further riding and keep the assessment outcome with your records. A repair to an accessory is not approval of the helmet’s protective structure. Follow the manufacturer’s stated decision for the particular case.
Continue with our related guide or compare helmet specifications.
